Shipping & FAQ

Shipping Information

Processing Time

Most items are handcrafted to order. Please allow 3-5 business days for production before your order ships. During peak seasons, production may take up to 7 business days.

Shipping Rates

We ship from the United States via USPS. Standard shipping typically takes 3-7 business days after production. Tracking is provided for all orders.

Returns

Due to the made-to-order nature of our products, we do not accept returns for change of mind. If your item arrives damaged, contact us within 7 days with photos and we will replace it.

---

Frequently Asked Questions

What materials do you use?

We use PLA and resin for our handcrafts. Both produce detailed, durable pieces suitable for everyday use.

Can I request a custom order?

Yes! Email us at cozyafllc@gmail.com with your idea. Custom orders typically take 1-2 weeks.

Do you offer wholesale?

Yes, we work with select retailers. Contact us for pricing and minimums.

How do I track my order?

You will receive a shipping confirmation email with tracking once your order ships.

Still have questions? Email cozyafllc@gmail.com

cozyafllc@gmail.com